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Remote Support

Aden Networks 612-246-4568 Get help through the internet from

How To Get Remote Support in 2 Easy Steps: Enter your name
Then click "submit"

Problem not urgent?
Submit a ticket instead

Does this really work?
Yes! It's faster, more reliable, secure and powerful than VNC, Remote Desktop, PCAnywhere and other assorted remote access tools. This works great for Quickbooks, servers and mobile devices like Blackberries. I have been using a software tool called Logmein since 2006 to provide secure, remote support for computer problems. In 2008, I supported my first international client.

Save time and money
I am often able to help a client the very same day rather than schedule time to drive out. This sure beats driving 20 miles in a Minnesota snowstorm!

Detailed Instructions

Enter your name
Click "submit"
To start remote support
On Windows - Click "run" twice and wait
On a Mac- Download the pkg file to your desktop, double click it to unzip and run the installer
Click "yes" when you see the box
That's it! I will connect shortly

What's Next? If we haven't setup an appointment ahead of time, I will be notified by email and text message so please wait for me to call you back.

Requirements

Internet Connection High speed internet connection
Operating System Windows 2000 or higher | Apple Mac OSX 10.4 or higher.

Testimonials

"Adria, YOU ROCK ! (you can quote me on that!) Thanks for the router advice."

Greg, April 2009
"Adria has proven to be fast knowledgeable and efficient; we get lot done in a short time. She's the best computer support person I've ever dealt with, it's clear she has my company's best interests at heart; what a relief. Thanks, Adria you're the best!"

Jim Schulte, Client, March 2009
"You did a great job for us this year. Thanks for all your help. We will be sending you next fall's class schedule in the next week."

Steve, SPPS Community Education Program, June 2007
"You are incredible!! thank you for the time you took to help me understand what steps I need to take."

Emmett, Technology Mentoring, August 2007
"You are my hero! You are the best ever!"

Sarah Moses, Client, March 2008
"Incredible Experience!!!!! Very impressive: professional, knowledgeable, honest, with excellent communication/customer service skills; tutorial option and many free useful applications and tools to recommend."

Nick, Client, June 2008
"Adria was wonderful and very easy to work with. She fixed our home computer after many attempts by ourselves and others. She was able to accomplish in a short time what no one else had been able to do."

Amy Moeller, Client, November 2008

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