Aden Networks

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About

Adria Richards, Founder

10 Years in IT, computers, networks and the "interweb"
Microsoft MCSA, MCDST and Comptia A+ Certified
Friendly, patient, authentic, helpful, trustworthy
Member of technical user groups and supporter of open source code
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Aden Networks Code of Conduct

Ethics It's my responsibility as an IT professional to provide the best recommendations based on the facts. Offer several options if available and identify the best solution.

Value Each task will be done with care and effort. I will go outside my comfort zone to explore the best possible solution for my clients. Offer competitive pricing but never compete on price.

Honesty No beating around the bush. Be direct and realistic. Don't promise cheese curds from the Minnesota State Fair in the winter. Acknowledge mistakes; own up and work to resolve them promptly. Recognize a dead horse; do not beat it or attempt to revive. Expect the same from others.

Technical Through my participation in technology, I will actively seek opportunities to promote software and tools that add value for my clients. My choices will not be based on commission. Pay it forward. Share what I've learned. Collaborate and explore. I support Open Source software through use, promotion and donations to developers.

Community Through networking, I will develop and nurture the city where I live as well as the virtual communities I belong to. I will encourage and support new technology geeks through user groups, documentation and mentoring.

Leave a Legacy Through my awareness of the environmental, social and economic challenges we all face, I will identify opportunities where I can reduce my footprint, fight injustice and empower people near and far to increase their standard of living through technology.
In memory of Randy Pausch.

Background on Aden Networks
Founded in 2003. The priority is a positive technical experience through clear communication and trust.

A·den (ädn, dn)
A city of southern Yemen on the Gulf of Aden. It has been one of the chief ports of southern Arabia since ancient times. A local legend in Yemen states that Aden may be as old as human history itself. Some also believe that Cain and Abel are buried somewhere in the city.

What is Organic Technology?
I use nature as a guide for computer networks and technology planning. Organic technology is founded on the principals of organic farming. Business technology is selected based on what fits your company. Your business will be better off than where it started from. You always have flexibility to adjust based on where you're at.

Awareness plays a major role. It's imporant reduce the impact of technology on the environment and lower power consumption. There are several ways to go about this including managed hibernation. Remote access is another valuable tool and I explore it with every client. If everyone could work from home 2 days a week, American companies would see the financial and enviromental savings. Best Buy started clocking tasks and not hours a few years ago. Another is durability. Making computer purchases last 3-4 years and keeping them productive reduces your business footprint. Computers take a toll when built and disposed of so less turnover is better. This is accomplished by selecting hardware that is well built and comes with a solid warranty.

Testimonials

"Adria, YOU ROCK ! (you can quote me on that!) Thanks for the router advice."

Greg, April 2009
"Adria has proven to be fast knowledgeable and efficient; we get lot done in a short time. She's the best computer support person I've ever dealt with, it's clear she has my company's best interests at heart; what a relief. Thanks, Adria you're the best!"

Jim Schulte, Client, March 2009
"You did a great job for us this year. Thanks for all your help. We will be sending you next fall's class schedule in the next week."

Steve, SPPS Community Education Program, June 2007
"You are incredible!! thank you for the time you took to help me understand what steps I need to take."

Emmett, Technology Mentoring, August 2007
"You are my hero! You are the best ever!"

Sarah Moses, Client, March 2008
"Incredible Experience!!!!! Very impressive: professional, knowledgeable, honest, with excellent communication/customer service skills; tutorial option and many free useful applications and tools to recommend."

Nick, Client, June 2008
"Adria was wonderful and very easy to work with. She fixed our home computer after many attempts by ourselves and others. She was able to accomplish in a short time what no one else had been able to do."

Amy Moeller, Client, November 2008

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